Onsite Training Enquiry

To maximise your organisation's use of ChurchSuite, why not have one of our expert trainers come to your location to deliver 'in person' training for you and your team?

Suitable for groups up to 25 people, and all levels of previous experience, training is offered Monday to Friday, with a typical day running 9.30am to 4.30pm.

For your information, the cost for a trainer to come to your site is £400 + the trainer's return travel @45p/mile + VAT. Our trainers are based in Bournemouth, Bristol and Nottingham, depending on your preferred date and their availability. Where the distance being travelled exceeds 100 miles there may be an additional charge for overnight accommodation, so the trainer can arrive prompt and fresh at the start of the day.

A training day is typically divided into sessions, each covering a different area of interest; and of course you get to set the itinerary for the day based on your team's felt needs.

If this is of interest, please provide us with the requested information below so that we can check availability and send you a formal estimate for approval.

First & Last Name *

Email *

Contact phone number *

Your role

Name of your church or organisation *

Your ChurchSuite account domain

E.g. kingshope.churchsuite.com

Preferred training dates *

Briefly explain your areas of interest and training focus *

Information we may collect	What we use this information for
Organisation name	Used to create an account for The Service for your named organisation.
Organisation website	Used by us to help verify the existence of your organisation when a trial account is opened for The Service. Your organisation's domain name is also used to match support emails received from your organisation's domain name to your account.
Account contact first and last name	Each organisation will designate a named individual who will serve as our point of contact for matters relating to The Service. The account contact will also be our initial billing contact and date protection contact; however, you can update any of these at any time from within the Administrator section of The Service.
Account contact email address	An email address is required in order to communicate with you about your account and account-related matters. Communications will also include information about ChurchSuite training events, periodic updates about new features and functionality, and to confirm changes requested to your account.
Account contact telephone number	Either a landline or mobile/cell number is required. We don't usually communicate by telephone unless you have requested a call back, or if we need to contact you quickly about your account for any reason.
Referrer	So that we know how to thank for referring you to ChurchSuite.
Other information we may derive or obtain from third parties
Job title within your Organisation	This may be stated on your organisation's website, in your email signature, or where you have made this known to us. It's helpful to know if we are dealing with an organisation's leader, an operational/office admin, a finance admin, an officer of the organisation (such as a trustee, director, elder or churchwarden), or someone with another role within your organisation.
Your organisation address, including postcode/zip code and country	This may be taken from your website, or you may add/update this information in the Administrator section of your account. This is primarily used to correctly configure your account with the appropriate time zone, currency, tax-deductible donation or gift aid functionality, date/time format settings, and local school grade/year structure for your country.
Organisation Twitter handle	As a customer, we'll follow you on Twitter. You can follow us too if you wish @churchsuite
Organisation type	We produce internal reporting about the different types of organisations in our customer base (e.g. church, independent charity, other; and for churches, if appropriate, the denomination).
Organisation 'known by' names	Where your organisation is known by more than one name, or by an abbreviation of your organisation name, we'll note these to help us better match email support requests to the correct customer account, and to make it easier for your church members to find their church when they log in to the member-facing side of The Service.
Charity information	Where applicable, we use your charity number to obtain basic information about your charity for internal reporting purposes.
Other information we maintain about your organisation
Billing information	We maintain a financial history audit trail of invoices raised and payments made for The Service, including payment method, and overdue and unpaid accounts.
Statistics about your account	We maintain a record of the modules on your account and statistical information about module usage. This is used to calculate your monthly billing and statistical reporting.
Third-party integrations	We maintain a record of the third party integrations that you've completed for your account.
If you sign up for a training event	When you sign-up for a training event, your sign-up details are used solely to communicate with you about the event, both before and in follow up to the event. Sign-up details are retained for financial accounting and audit purposes. We do not use your event sign-up details for any other marketing purpose.